Customer Support

Atlanta, Georgia, United States

Description

Job Description

The Customer Support Specialist is the front line for the Evident Identity Assurance Platform, fielding real-time calls and emails from our customers and application users. The ideal candidate is someone who is passionate about the customers journey and knows what it means to go above and beyond as an advocate for Evident's customers . You must be compassionate and empathic in difficult situations and have urgency in solving the customer problem.


Responsibilities

Company Description

Evident is revolutionizing the way personal data is shared. Evident provides a simple, secure platform that lets businesses confidently know who they are dealing with without handling sensitive personal data. From identity verifications to background checks and everything in between, businesses of all sizes can get the answers they need with less risk and friction. Evident has created a simple API integration that reduces liability associated with collecting personal data for businesses, while empowering individuals to manage when and where their data is shared. Companies like Airbnb, Wag, and Roomi use Evident to verify the credentials of thousands of people each day and ensure that they are providing a safe and rewarding experience for their customers.

Requirements


Benefits

Why Evident?

Apply for this job