Technical Support Engineer

Atlanta, Georgia, United States

Description

Company Description

Evident is revolutionizing the way personal data is shared. Evident provides a simple, secure platform that lets businesses confidently know who they are dealing with without handling sensitive personal data. From identity verification to background checks and everything in between, businesses of all sizes can get the answers they need with less risk and friction.

Evident has created a simple API integration that reduces liability associated with collecting personal data for businesses, while empowering individuals to manage when and where their data is shared. Companies of all sizes and across industries use Evident to verify the credentials of thousands of people each day, ensuring that they are providing a safe and rewarding experience for their customers.

Evident was recently recognized as one of Atlanta’s Fastest-Growing Private Companies. We have experienced 300% year-over-year customer growth with more on the way. We work with many of the top brands in tech, insurance, and the gig economy, including customers like Airbnb, Marsh, and Wag!


Description

We are looking for a candidate who is technically proficient in SaaS integration architecture and APIs to join our team as a Technical Support Engineer. As a customer centric organization our goal is to deliver a world-class customer experience at each stage of the customer journey to increase customer satisfaction, loyalty and retention. Because we view the Evident product offering as an API, the Technical support engineer role is an essential role to ensure our customers’ questions are quickly answered and problems resolved.


To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, or Software Engineering. If you’re naturally a helper, enjoy assisting people with complex technical issues and are able to explain sophisticated technical details simply and clearly, we’d like to meet you.

Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.

Requirements

Benefits

Why Evident?

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